Introduction

Every Daughter Matters regards customer privacy as an important part of our relationship with our supporters. The following privacy policy applies to all Every Daughter Matters website users and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should contact Ross Nancarrow at ross@everydaughtermatters.org.au

Collection of Information

In order to use the Every Daughter Matters website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to enquiries and support, including email.

Any information collected by Every Daughter Matters is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

Use of Collected Information

Any details collected from Every Daughter Matters supporters are required in order to provide you with our services, and a high level of supporter care.

Storage and Security of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

Storage and Security of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our website, you can email us at ross@everydaughtermatters.org.au

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at ross@everydaughtermatters.org.au

Communications

Every Daughter Matters uses personally identifiable information for essential communications, such as emails, supporter information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at ross@everydaughtermatters.org.au

Third Parties

Every Daughter Matters does not use other third parties to provide services on our site or for our business processes. We will not share your details with third party providers.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links

Links on the Every Daughter Matters site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Every Daughter Matters website.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Every Daughter Matters Security Policy

Every Daughter Matters uses Stripe Payment Gateway for its online credit card transactions. Stripe processes online credit card transactions for thousands of businesses of all sizes across the globe including many Fortune 500 companies. All online credit card transactions performed on this site using Stripe gateway are secured payments.

  • SSL Protected: All transactions are SSL (Secure Socket Layer) protected. Your information and your donor’s information are securely transmitted during the processing of all payments.
  • PCI Compliant: Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your donor’s information is safe and secure.
  • Encrypted: All credit card numbers are encrypted and safely stored in Stripe’s state of the art data-center. This ensures both the security and integrity of your donor’s information.
  • Fraud detection with machine learning: Stripe’s radar fraud-detection system is smarter when it comes to blocking fraud and allowing legitimate donors. Not only that, it adapts quickly to shifting patterns of fraud and your nonprofit safety needs.
Payment Policy

After giving a donation or purchasing a t-shirt online, you will receive an email confirmation containing your details (if you have provided your email address). We will normally confirm receipt of your donation within a few days of the transaction. T-shirt order will receive an immediate acknowledgement.

If you wish to query a payment please contact us at sue@everydaughtermatters.org.au

Refund & Returns Policy

If for any reason you are not completely comfortable with your decision to donate, we will be happy to discuss a full refund if you contact us within three days of the transaction. The process for returns and refunds for t-shirts can be found under our Terms and Conditions page for online shop.

If you have any enquiries regarding this document and the payment services offered by Stripe please visit the website at stripe.com/au